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Being proactive and preventative is the wisest course of action to avoid costly fines, lawsuits, loss of reputation or your employees at risk. Your home health agency will be more successful in avoiding these consequences if you take steps now before anything happens suddenly or unexpectedly. The HHA survey is conducted in accordance with the appropriate protocols and substantive requirements in the statute and regulations to determine whether a citation of non-compliance is appropriate. Deficiencies are based on a violation of the statute or regulations, which, in turn, is to be based on observations of the HHA’s performance or practices.
Non-medical home care agencies differ from traditional health care providers in several ways. For one, the carers who work for non-medical home care agencies are not required to have a medical license. This means that they are not bound by the same rules and regulations as licensed health care professionals.
We also provide policies and procedures + documentation to start & manage your agency
This includes protecting clients from physical, emotional, and sexual abuse, as well as financial exploitation. Home care agencies must have policies and procedures in place to prevent abuse and to report any incidents that do occur. Most states require home care staff members to be mandated reporters, which requires a process for reporting abuse or neglect.
In addition to the Medicaid and Medicare accreditation process, home care agencies must also obtain a state license. The licensing process will vary from state to state, but it generally includes submitting an application, paying a fee, and completing a background check. Once the license has been obtained, it must be renewed on a regular basis. Policies can help reduce liability, improve compliance with regulations, protect private patient information from security breaches or leaks of personal data to third party groups. Implement a quality assurance program to monitor compliance with your policies and procedures. The costs of non-medical home care can vary greatly from one agency to another.
If you use our customization services then we provide free support for 9 months!
Thus, your policies and procedures manual helps prepare and keep your agency in line with the expectations and regulations of Medicaid and Medicare. Home care businesses are required to obtain a license from the state in which they intend to operate. The application process for a license includes submission of certain business documentation, as well as a manual that outlines the agencyufffds policies and procedures. The main difference between medical and non-medical home care is the level of training and experience that the caregiver has. Medical home care providers are required to have a license in their state of practice, whereas non-medical caregivers are not required to have a license. Medical home care is provided by licensed nurses, therapists, and other health care professionals.
To initiate service, a certified assessor, case manager or care coordinator may make a referral to a Medicare-certified home health agency. Care providers must always ask new patients about their cultural and religious practices that can impact their care. For example, an agency whose policy is to always have two caregivers dispatched to a patient’s home might include a procedure for caregivers to follow when only one is available for a patient visit.
Medicaid and Medicare Accreditation Process
This document should outline the expectations and responsibilities of employees, as well as the policies and procedures that they are expected to follow. The employee handbook should be reviewed and updated on a regular basis to ensure that it reflects the current needs of the business. Running a home care agency requires many things to consider, from the initial planning stages to the day-to-day operations.
These providers offer services such as wound care, injections, and physical therapy. To help get you started, we have created a free home care policies and procedures template. One of the most important aspects of running a home care agency is ensuring the safety of clients.
Providing light housekeeping tasks such as vacuuming, dusting, laundry, etc.
This process is designed to ensure that home care agencies meet certain standards of quality and safety. The accreditation process can be completed by an outside organization, such as The Joint Commission (jointcommission.org). Non-medical home care services are typically not covered by health insurance plans. Some long-term care insurance policies will cover some or all of the costs of non-medical home care. There are many different types of non-medical home care services, and the specific services provided will depend on the needs of the individual.
You will be directed to a secure page to either make a full payment or make your first payment using the payment plan. The evaluation of any Start-Up Pack gives you a 3 day period to view the documentation. It also sets up clear guidelines from the beginning which means no surprises should arise down the line – whether it’s dealing with the workforce or clients. Policies are especially important when establishing expectations for employees because without clear guidelines there will always be confusion about what needs to happen during their day-to-day duties. A policy is a declaration of opinion or intention that forms an underlying principle on which decisions are made.

To access HHA, anyone may make a referral directly to a Medicare-certified home health agency. Below is a list of procedure codes and current reimbursement rates for Home Health Providers. In that time, she's experienced the ups, downs and crazy twists life tends to take when you're launching, building and leading a small business. Previously, she's written on entrepreneurship for 99designs and covered business law topics for law firms. The agency’s policy concerning the Emergency Medical Treatment and Active Labor Act.
The cost of non-medical home care depends on a number of factors, including the type of care needed, the number of hours required per week, and the geographical location. The client of a non-medical home care agency is an individual who requires supervision, personal care, and/or domestic services in order to maintain his or her current level of functioning at home. A consultant that specializes in your state licensing and other applicable laws works on the customization. A second consultant reviews for quality and compliance before it’s sent to you.

It’s better to be proactive and preventative than to wait until something goes wrong before you realize how much it could cost your company time and money due to accidents. Policies and procedures matter more than you might think because they define your company culture and set expectations from day one. 7) Staff Policies ufffd Defines expectations for staff members working at the agency, including job duties, code of conduct, etc. Before sharing sensitive information, make sure you’re on a federal government site. MCO, County Age ncy and Tribal Nation Communication Form – Recommendation for Home Care Services , DHS-5841 to initiate home care recommendations. Bases the length of the authorization on the person’s needs and/or the length of the current service agreement.
Policies and Procedures content aligns with Accrediting Body Standards , Medicare Regulations , and State-specific Requirements, depending on the type of Agency. When drafting policies and procedures, it is important to keep in mind the specific needs of your business, as well as those that must conform to state and federal regulations. By doing so, you can create a set of policies and procedures that will help your home care agency run smoothly and effectively. All home care agencies that want to provide services to Medicaid or Medicare recipients must go through an accreditation process.